At Radheys Lifestyle, we strive to provide high-quality products and services. However, if you are not completely satisfied with your purchase, we offer the following refund policy:

Defective Products: If you receive a defective product, please contact our customer support within 15 days of receiving the item. We will arrange for a replacement or issue a refund after evaluating the issue.

Shipping Errors: In case of shipping errors, such as receiving the wrong product or missing items, please notify us within 15 days of delivery. We will rectify the error by sending the correct item or arranging for a refund or replacement, as appropriate.

Refund Request Process: To request a refund, please contact our customer support team with your order details, reason for refund, and any supporting documentation, such as photos or videos of the issue. Our team will guide you through the process and provide any necessary assistance.

Refund Eligibility: Refunds are subject to verification and approval by our team. We may require the return of the product in question before issuing a refund. The returned item must be in its original condition, including all packaging and accessories.

Refund Timeframe: Once your refund request is approved, we will initiate the refund process. The refund will be processed within [X] business days and credited back to the original payment method used for the purchase. Please note that it may take additional time for the refund to reflect in your account, depending on your financial institution.

Non-Refundable Items: Certain items may not be eligible for refunds due to hygiene reasons, customized specifications, or other applicable restrictions. We will clearly indicate such items on our website or during the ordering process.